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Benchmarking and best practices for associations
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An agenda for action : outcome management for nonprofit organizations
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Preparing an effective business case : a guide to planning and funding municipal and community projects
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20 Questions que les administrateurs devraient poser sur la vérification interne
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Package of evaluation resources
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Measuring performance in public and nonprofit organizations
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Facilitated discussions : a volunteer management workbook
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The research methods knowledge base
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Mapping Progress, with a Purpose
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Evaluating quality in the voluntary sector : report of a Voluntary Sector Quality Assurance Pilot Project