Canadian code of practice for consumer protection in electronic commerce

Date

2004

Auteur

  • Consumer Measures Committee
  • Working Group on Electronic Commerce and Consumers

Sujet

Url accès

Canadian code of practice for consumer protection in electronic commerce

Description

Also available in HTML

Also available in French under the title : Code canadien de pratiques pour la protection des consommateurs dans le commerce électronique

Contents:

  • Definitions
  • Principle 1: Information Provision
  • Principle 2: Language
  • Principle 3: Contract Formation and Fulfilment
  • Principle 4: Online Privacy
  • Principle 5: Security of Payment and Personal Information
  • Principle 6: Redress
  • Principle 7: Unsolicited E-mail
  • Principle 8: Communications with Children
  • Appendix 1: Working Group on Electronic Commerce and Consumers
  • Appendix 2: E-Commerce Leaders Code Review Committee
  • Appendix 3: Model Code for the Protection of Personal Information

Éditeur

Office of Consumer Affairs, Industry Canada